Privacy Policy
Last updated November 3, 2026
Information we collect
When you send an inquiry, we collect the details you provide, such as your name, phone number, email address, city, selected service and how you heard about us. Bridal inquiries also include your event date and requested event services. Requests may include a message, ZIP code or photos when those options are available. We also record referral and campaign information, the page where your request began and a hashed IP address to help prevent abuse. If you opt in to additional calls or texts, we record your consent wording, its version, the date and time and your IP address.
How we use and share information
We use your inquiry to respond, discuss services and follow up on your request. Inquiry records are stored through Lovable Cloud. Resend delivers a notification to the salon and, when you provide an email address, a confirmation to you. Your email is used as the reply address so the salon can respond directly. Photos, when submitted, are stored privately and shared with the salon through time-limited links.
Appointment bookings
When you book online, we collect your first and last name, phone, email, selected service and time, optional notes, how you heard about us, and website attribution such as UTMs, landing page and referrer. Appointment records are stored privately through Lovable Cloud. We use this information to reserve your appointment and send booking confirmations, reminders and updates through Resend. Secure email links allow you to manage your appointment without an account.
Calls and texts
We may contact you to answer the request you submit. Consent to additional automated or promotional calls and texts is optional and is not required to request services. If you opt in to text messages, you can reply STOP to opt out.
Cookies and optional services
We remember your cookie choice in your browser's local storage. Optional Google Maps embeds load only after you choose Accept all. Google Analytics, if configured, also requires that choice; it is not currently configured on this site. These services may collect usage information according to Google's policies. You can change your preference on our Cookie Policy page.
Requests about your information
To ask about information you submitted, request a correction or request deletion, contact rootedandradiantbeautyco@gmail.com. Include enough information to identify your request, but do not send sensitive documents. We may need to verify your identity before releasing or changing a record. Any applicable legal recordkeeping requirements will be considered when handling a deletion request.
Questions? Contact Rooted & Radiant Beauty Co. at rootedandradiantbeautyco@gmail.com or (540) 539-8085.